Customer-Focused Service Scheduler & Receptionist

O.C. Welch Lincoln; Hardeeville (SC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Insurance programs

Paid Time Off

Paid holidays

Job summary

O.C. Welch Lincoln in Hardeeville, SC is seeking a friendly, computer-literate Service Department Receptionist to ensure smooth operations and a positive customer experience. The role emphasizes clear communication and teamwork with the service staff.

Responsibilities include answering calls for appointments and service status updates, scheduling mobile service and recall appointments, and maintaining accurate records using computer systems.

Qualifications

• Strong verbal and written communication skills.
• Comfortable using computers and scheduling software.
• Organized, dependable, and customer-focused.
• Previous receptionist or automotive service experience is a plus.

Responsibilities

• Handle incoming calls for appointments and service status updates.
• Schedule mobile service and recall appointments.
• Communicate clearly and professionally with customers and staff.
• Maintain accurate records and use computer systems efficiently.

Skills

Friendly demeanor

Excellent communication

Computer-literate

Customer-focused

Tools

Scheduling software

Computer systems

Job description

O.C. Welch Lincoln in Hardeeville, SC is seeking a friendly, computer-literate Service Department Receptionist to ensure smooth operations and a positive customer experience. The role emphasizes clear communication and teamwork with the service staff.

Responsibilities include answering calls for appointments and service status updates, scheduling mobile service and recall appointments, and maintaining accurate records using computer systems.