Service Desk Scheduler & Front Desk Pro

OC Welch Ford Lincoln; Hardeeville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Multiple insurance programs

Paid Time Off (PTO)

Paid holidays

Job summary

OC Welch Ford Lincoln in Hardeeville, SC is seeking a Service Department Receptionist who is friendly, computer-literate, and excels at customer service. You will answer calls, schedule service visits, and coordinate mobile service while maintaining accurate records and communicating professionally with customers and staff.

Previous BDC or automotive service experience is a plus; competitive wages and benefits are offered.

Qualifications

• Strong verbal and written communication skills.
• Comfortable using computers and scheduling software.
• Organized, dependable, and customer-focused.
• Previous receptionist or automotive service experience is a plus.

Responsibilities

• Handle incoming calls for appointments and service status updates
• Schedule mobile service and recall appointments
• Communicate clearly and professionally with customers and staff
• Maintain accurate records and use computer systems efficiently

Skills

Strong communication

Computer literacy

Scheduling software experience

BDC experience a plus

Tools

Scheduling software

Job description

OC Welch Ford Lincoln in Hardeeville, SC is seeking a Service Department Receptionist who is friendly, computer-literate, and excels at customer service. You will answer calls, schedule service visits, and coordinate mobile service while maintaining accurate records and communicating professionally with customers and staff.

Previous BDC or automotive service experience is a plus; competitive wages and benefits are offered.