Customer-Focused Service Advisor | Automotive Support & Growth

Riverton Acura; Murray (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Christmas savings match program

Employee purchase/service/parts/vehicL

Job summary

Riverton Acura in Murray, Utah is seeking a Service Advisor who is hardworking, customer-focused, and ready to join a strong, well-run team. You will greet customers, write repair orders, and coordinate with technicians to deliver top-quality service.

You will provide accurate estimates, communicate timelines and pricing, and build lasting relationships to drive repeat and referral business.

Qualifications

• Excellent communication and customer service.
• Ability to multitask in a fast-paced shop.
• Working knowledge of Dealertrack DMS preferred.
• Acura or import brand experience is a plus.

Responsibilities

• Greet customers and write up repair orders accurately.
• Recommend maintenance and repairs based on guidelines and findings.
• Communicate service needs, timelines, and pricing to customers.
• Provide accurate estimates and obtain authorization for repairs.
• Follow up with customers during repair and at delivery.
• Build long-term relationships to drive repeat and referral business.
• Work with technicians and the Service Manager to keep workflow smooth.
• Manage repair orders and scheduling through Dealertrack DMS.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Dealertrack DMS

Job description

Riverton Acura in Murray, Utah is seeking a Service Advisor who is hardworking, customer-focused, and ready to join a strong, well-run team. You will greet customers, write repair orders, and coordinate with technicians to deliver top-quality service.

You will provide accurate estimates, communicate timelines and pricing, and build lasting relationships to drive repeat and referral business.