Customer-Focused Sales Support Specialist

Linde PLC; Signal Hill (CA); Presencial; USD 44.000 - 65.000; Tempo integral

Resumo da vaga

Linde PLC in Signal Hill, CA seeks a customer support professional to independently visit customers, work with sales teams, and maintain accurate customer and product information. You will manage inventory via phone, assist with order status, and resolve issues to ensure customer satisfaction.

The role emphasizes strong organizational and communication skills, multitasking, and attention to detail as you support ongoing customers and contribute to sales processes.

Qualificações

• High school diploma or GED required.
• Strong organizational and leadership abilities.
• Excellent communication skills and attention to detail.

Responsabilidades

• Visit customers independently and collaborate with sales personnel as necessary.
• Focus on maintaining customer relationships and addressing specific customer problems.
• Ensure ongoing accuracy of customer and product information.
• Perform inventory management of Industrial Gases and Hardgoods via phone.
• Provide support for ongoing customers by answering questions, tracing order status or product shipments, and resolving problems.
• Prepare analysis, agendas, content, materials, and follow-up documentation to assist sales teams in exploring client needs during the sales process.
• Solve a range of straightforward problems and deliver solutions in a timely manner; communicate clearly and follow up to close the loop on open customer needs.

Conhecimentos

Customer service

Communication

Organizational skills

Leadership

Multitasking

Attention to detail

Formação

High school diploma or GED

Descrição da vaga

Linde PLC in Signal Hill, CA seeks a customer support professional to independently visit customers, work with sales teams, and maintain accurate customer and product information. You will manage inventory via phone, assist with order status, and resolve issues to ensure customer satisfaction.

The role emphasizes strong organizational and communication skills, multitasking, and attention to detail as you support ongoing customers and contribute to sales processes.