Customer-Focused Sales Support Specialist

ManpowerGroup; Bloomfield Hills (MI); On-site; USD 88,828,000 - 94,558,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Novi, MI is seeking a Sales Support Specialist to join the Sales Operations team. You will coordinate purchase order processing, track order status, and serve as the COS liaison for sales transactions, ensuring timely updates and accurate data.

Ideal candidates have an Associate's or Bachelor's degree in business-related fields and at least 3 years in sales support or order management. Proficiency in Salesforce and MS Office is required, with strong communication and

Qualifications

• Associate's or Bachelor's degree in Business Administration, Sales Operations, Marketing, or related field, or equivalent work experience.
• At least 3 years of experience in sales support, customer service, or order management roles.
• Proficiency with CRM platforms such as Salesforce and Microsoft Office applications.

Responsibilities

• Coordinate purchase order processing and manage order entry activities with internal stakeholders.
• Track order status and proactively communicate updates through fulfillment and delivery stages.
• Serve as the primary liaison for Customer Operations & Support (COS) activities related to sales transactions.
• Facilitate training registrations and scheduling for customers and internal teams.
• Create and coordinate service requests, ensuring timely follow-up and communication with relevant teams.

Skills

CRM Salesforce

Microsoft Office

Communication skills

Organizational skills

Multitasking

Education

Associate's or Bachelor's degree in Business Administration, Sales Operations, Marketing, or related field

Tools

Salesforce

Microsoft Office

Job description

ManpowerGroup in Novi, MI is seeking a Sales Support Specialist to join the Sales Operations team. You will coordinate purchase order processing, track order status, and serve as the COS liaison for sales transactions, ensuring timely updates and accurate data.

Ideal candidates have an Associate's or Bachelor's degree in business-related fields and at least 3 years in sales support or order management. Proficiency in Salesforce and MS Office is required, with strong communication and