Customer-Centric Retail Specialist

JCPenney; Goldsboro (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Paid holidays

Job summary

JCPenney is seeking a Specialty Associate to help drive profitable sales growth through in-depth product knowledge and a passion for service. You will build clientele, assist customers, and support store operations to maintain a clean, organized shopping environment.

In this role you will meet sales goals, participate in inventory and merchandising activities, and uphold performance standards including customer service, productivity, and safety.

Qualifications

• Customer service and sales experience is reflected in daily tasks and expectations.

Responsibilities

• Customer Service & Sales - Greet and assist customers, highlight product attributes, promote programs, and help meet sales goals.
• General Operations - Participate in inventory, transfers, returns, and maintain a clean floor environment.
• Performance Standards - Support shrink control, iCAP, and attendance standards.

Skills

Customer service

Sales

Teamwork

Inventory management

Job description

JCPenney is seeking a Specialty Associate to help drive profitable sales growth through in-depth product knowledge and a passion for service. You will build clientele, assist customers, and support store operations to maintain a clean, organized shopping environment.

In this role you will meet sales goals, participate in inventory and merchandising activities, and uphold performance standards including customer service, productivity, and safety.