Customer-Focused Retail Sales Associate + Growth & Benefits

Macy's; Peabody (MA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401k

Medical/Vision/Dental/Life/Disability

Paid Time Off

Holidays

Employee Discounts

Volunteer Opportunities

Job summary

Macy's is hiring a Retail Selling Colleague in Massachusetts. You will blend selling with hospitality to create standout shopping experiences, guiding customers to products and services on the sales floor or fitting room.

You will help keep the space clean, organized, and welcoming so every customer feels encouraged to shop. This role goes beyond a cashier; you’ll engage with customers, learn about new arrivals, and stay informed on promotions to meet selling goals and build loyalty.

Qualifications

• Greet customers and understand their needs to recommend products.
• Ability to close sales and meet targets through strong customer engagement.
• Familiarity with Macy's sales systems and loyalty programs.

Responsibilities

• Greet customers and connect with them in a genuine way.
• Recommend products by asking questions to identify needs and inspire purchases.
• Offer options and solutions to complete the sale.
• Wrap up the shopping journey, celebrate purchases, and thank the customer.
• Maintain department standards and accurate merchandise pricing.
• Deliver strong merchandising execution and price accuracy.
• Foster an inclusive environment and respectful teamwork.

Skills

Product Knowledge

Communication

Sales

Technology

Continuous Learning

Interpersonal Skills

Collaboration

Education

No Education or Experience Required

Job description

Macy's is hiring a Retail Selling Colleague in Massachusetts. You will blend selling with hospitality to create standout shopping experiences, guiding customers to products and services on the sales floor or fitting room.

You will help keep the space clean, organized, and welcoming so every customer feels encouraged to shop. This role goes beyond a cashier; you’ll engage with customers, learn about new arrivals, and stay informed on promotions to meet selling goals and build loyalty.