Guest-Focused Retail Associate – Benefits & Growth

Macy's, Inc.; Roseville (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight holidays

Career development

Volunteer opportunities

Merchandise discounts

Incentives

Merit review

Employee Assistance Program

Job summary

Macy's Inc. is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences.

You will understand each customer's needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms. This role goes beyond cash handling: you’ll help keep the store inviting, greet customers, and drive loyalty by finishing strong with our Loyalty program benefits.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to read and understand employment policies and safety rules in English.
• Strong customer service mindset and teamwork.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Maintain clean, organized sales floor and fitting rooms.
• Achieve daily goals through engaging, confident selling.
• Process transactions and operate the cash register.

Skills

Customer service

Communication

Teamwork

Flexible availability

Sales-oriented

Tools

POS system

Job description

Macy's Inc. is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences.

You will understand each customer's needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms. This role goes beyond cash handling: you’ll help keep the store inviting, greet customers, and drive loyalty by finishing strong with our Loyalty program benefits.