Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Sandwood (SC); On-site; USD 15,000 - 21,000; Full time

Job summary

Citi Trends, Inc. in Columbia, SC is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise. This in-store role requires professionalism, active engagement with customers, and contributing to a positive work culture.

The position emphasizes multitasking in a dynamic retail environment, including operating the cash register, processing transactions, and supporting loss prevention and merchandising tasks. High school diploma or equivalent is required.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, and inviting them to return
• Follows all safety procedures
• Maintains professional appearance with name tag
• Assists management in merchandising sales floor according to stock level
• Explains exchange/refund policies to customers after transactions
• Supports Loss Prevention procedures and reporting
• Performs other duties as assigned

Skills

Communication skills

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Columbia, SC is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise. This in-store role requires professionalism, active engagement with customers, and contributing to a positive work culture.

The position emphasizes multitasking in a dynamic retail environment, including operating the cash register, processing transactions, and supporting loss prevention and merchandising tasks. High school diploma or equivalent is required.