Customer-Focused Retail Sales Associate

Goodwill-of-Greater-Washington-

Falls Church (VA)

On-site

USD 28,000 - 36,000

Full time

14 days+

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Job summary

Goodwill of Greater Washington is seeking a customer‑focused Retail Sales Associate in Falls Church, VA to be the face of our store and deliver friendly service. You will handle cash transactions, stock shelves, answer questions, and maintain a clean, welcoming sales floor.

Prior retail experience and strong math skills are a plus; bilingual abilities are valued, with English fluency required. Join a team that values teamwork, reliability, and community impact and offers opportunities for growth

Qualifications

Excellent customer service and clear communication with customers and teammates.
Ability to perform basic math and handle cash accurately.
Comfort with standing for long periods and bending/lifting up to 40 pounds.
Basic computer and register knowledge; familiarity with store systems preferred.
Retail experience and bilingual English skills are a plus.

Responsibilities

Provide professional and courteous service to customers in-store, on the phone, and outside the store.
Ensure merchandise is placed on the sales floor in a timely manner.
Ring items accurately at the register and perform cash handling tasks.
Answer customer questions promptly and maintain product knowledge.
Keep floor merchandising neat and assist customers with purchases.
Maintain a clean, professional appearance and orderly register area.
Follow store security procedures and perform housekeeping duties as needed.