Customer-Focused Retail Sales Associate

Carters Inc.; Colma (CA); On-site; USD 22,041 - 24,796; Full time

Job summary

Carter's is seeking a customer-focused associate in California to welcome shoppers, assist with product styling, and resolve issues in a busy retail environment. You will handle POS transactions, restock floors, and support omnichannel needs to ensure a seamless shopping experience.

ideal candidates demonstrate strong communication, multitasking, and high-energy service. Flexibility for days, nights, weekends, and holidays is expected in a fast-paced store setting.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication.
• Ability to manage multiple tasks at once.
• Capability to lift up to 40 pounds and stand for extended periods.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features and benefits.
• Resolve issues for customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and loyalty programs to customers.
• Maintain a safe, clean store and minimize loss.

Skills

Customer service

Communication skills

Multitasking

Physical stamina

Lifting 40 lbs

Job description

Carter's is seeking a customer-focused associate in California to welcome shoppers, assist with product styling, and resolve issues in a busy retail environment. You will handle POS transactions, restock floors, and support omnichannel needs to ensure a seamless shopping experience.

ideal candidates demonstrate strong communication, multitasking, and high-energy service. Flexibility for days, nights, weekends, and holidays is expected in a fast-paced store setting.