Customer-Centric Retail Associate | Flexible Hours & Growth

Carter's Inc.; Tustin (CA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Discount

Mental health benefits

Tuition assistance

Career development

Job summary

Carter’s Inc. is seeking a friendly Sales Associate in the United States (California, Tustin) to be the first face of our brand for growing families. You’ll greet new parents and grandparents, explain our baby essentials, and help families prepare for school moments.

You’ll work in a welcoming, inclusive environment that values your skills and growth opportunities. Join us in a role that emphasizes customer connection, teamwork, and a positive shopping experience.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Sales knowledge

Job description

Carter’s Inc. is seeking a friendly Sales Associate in the United States (California, Tustin) to be the first face of our brand for growing families. You’ll greet new parents and grandparents, explain our baby essentials, and help families prepare for school moments.

You’ll work in a welcoming, inclusive environment that values your skills and growth opportunities. Join us in a role that emphasizes customer connection, teamwork, and a positive shopping experience.