Customer-Centric Retail Associate — Growth & Flexible Scheduling

Carters Inc.; Long Beach (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

30% discount on brands

Mental health benefits

Referral bonuses

Job summary

Carter’s Inc. is seeking a Sales Associate to greet customers and guide them through our baby essentials and brand offerings in a welcoming retail environment. You will support families with product knowledge, handle transactions, and contribute to a positive shopping experience.

The role emphasizes customer service, teamwork, and flexibility, with opportunities to grow within a supportive company culture. Availability may include evenings and weekends.

Qualifications

• Customer service experience or demonstrated engagement skills.
• Clear verbal and written communication abilities.
• Ability to handle multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Resolve issues proactively and balance multiple customers in a busy store.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and the brand loyalty program, including credit options.
• Maintain a safe, clean store and minimize losses.

Skills

Customer service

Communication skills

Multitasking

Positive mindset

Job description

Carter’s Inc. is seeking a Sales Associate to greet customers and guide them through our baby essentials and brand offerings in a welcoming retail environment. You will support families with product knowledge, handle transactions, and contribute to a positive shopping experience.

The role emphasizes customer service, teamwork, and flexibility, with opportunities to grow within a supportive company culture. Availability may include evenings and weekends.