Customer‑Focused Retail Associate — Growth & Benefits

Macy's; Lexington (KY); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Merit review

EAP

401(k) match

Job summary

Macy's is seeking a Retail Selling Colleague to deliver warm, personalized service on the sales floor or in fitting rooms. You’ll understand customer needs, make product recommendations, and help keep the store welcoming and organized, all while meeting sales goals through genuine hospitality.

Full- and part-time schedules are available, with weekend shifts and a focus on teamwork, reliability, and strong communication.

Qualifications

• Ability to communicate effectively in English.
• Flexible availability including weekends and holidays.
• Enjoy meeting people and learning about them.
• Strong teamwork and collaboration.
• Ability to operate electronic devices and cash register.

Responsibilities

• Greet customers and build relationships to drive sales.
• Provide personalized recommendations and answer questions.
• Maintain clean, organized selling floor and fitting rooms.
• Promote Macy's Loyalty program benefits.
• Collaborate with team to achieve store goals.

Skills

Flexible availability

Customer service

Team player

Effective communication

Positive attitude

Job description

Macy's is seeking a Retail Selling Colleague to deliver warm, personalized service on the sales floor or in fitting rooms. You’ll understand customer needs, make product recommendations, and help keep the store welcoming and organized, all while meeting sales goals through genuine hospitality.

Full- and part-time schedules are available, with weekend shifts and a focus on teamwork, reliability, and strong communication.