Customer-First Retail Associate — Growth & Perks

The TJX Companies, Inc.; East Aurora (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation /sick/bereavem/

Job summary

HomeGoods at The TJX Companies, Inc. seeks a store associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment.

You will interact with customers, follow loss prevention standards, and support multiple store areas to meet business needs. Ideal candidates have strong customer service skills, can adapt to changing directions, and are able to lift heavy objects.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

HomeGoods at The TJX Companies, Inc. seeks a store associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment.

You will interact with customers, follow loss prevention standards, and support multiple store areas to meet business needs. Ideal candidates have strong customer service skills, can adapt to changing directions, and are able to lift heavy objects.