Customer-Focused Retail Associate — Full-Time with Benefits

ALDI USA; Lansing (AR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) Plan

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA is seeking a store associate to merchandise, stock, cashier, and keep the store clean, collaborating with the ALDI team to deliver excellent customer service.

The position offers a starting wage of $18.00 per hour with scheduled increases to $18.50, $19.00, and $20.00 over time. Full-time, about 30+ hours weekly, with competitive benefits including health, 401(k), vacation, and holidays.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate store equipment such as cash registers, floor scrubber, pallet jacks, handheld devices.
• Ability to interpret ALDI operating policies and procedures.
• Ability to communicate effectively in writing and speaking.
• Ability to perform basic arithmetic.
• Ability to follow instructions and pay attention to detail.
• Ability to work independently and with others.
• Ability to meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

POS systems

Communication skills

Math skills

Teamwork

Reliability

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Pallet jacks

Floor scrubber

Job description

ALDI USA is seeking a store associate to merchandise, stock, cashier, and keep the store clean, collaborating with the ALDI team to deliver excellent customer service.

The position offers a starting wage of $18.00 per hour with scheduled increases to $18.50, $19.00, and $20.00 over time. Full-time, about 30+ hours weekly, with competitive benefits including health, 401(k), vacation, and holidays.