Customer-Focused Retail Associate — Flexible Hours, Entry Level

Kohl's; Marion (IN); On-site; USD 14,000 - 20,000; Full time

Job summary

Kohl's is seeking an associate to deliver outstanding customer service at the point of sale, handling transactions, assisting customers, and supporting store operations in Marion, Indiana. The role emphasizes speed, accuracy, and a friendly customer experience.

Responsibilities include greeting customers, operating the cash register, processing payments, and maintaining inventory accuracy while meeting Kohl's brand standards.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Responsibilities

• Greet customers and assist with products and services, operate a cash register, scan items, bag merchandise and handle payments
• Execute point of sale and customer service standards efficiently and courteously
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through POS and merchandise disposition practices
• Assist in training new service team members on POS procedures and Kohl's standards
• Participate in daily service processes (register balancing, change orders, replenishing supplies)

Skills

Customer service

Multi-tasking

Communication

Flexibility

Job description

Kohl's is seeking an associate to deliver outstanding customer service at the point of sale, handling transactions, assisting customers, and supporting store operations in Marion, Indiana. The role emphasizes speed, accuracy, and a friendly customer experience.

Responsibilities include greeting customers, operating the cash register, processing payments, and maintaining inventory accuracy while meeting Kohl's brand standards.