Seasonal Retail Associate - Flexible Hours, Fast Service

Kohl's; Whitehall (Lehigh County); Presencial; USD 15.000 - 21.000; A tiempo parcial

Descripción de la vacante

Kohl's is seeking an associate to deliver excellent customer service at the point of sale and through customer service processes, focusing on speed and a compelling customer experience. You will greet customers, operate cash registers, scan items, and handle payments while maintaining Kohl’s brand standards.

Responsibilities include meeting goals, supporting inventory accuracy, and assisting with training and daily service processes.

Formación

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsabilidades

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Conocimientos

Customer service

Multitasking

Attention to detail

Communication skills

Interpersonal skills

Descripción del empleo

Kohl's is seeking an associate to deliver excellent customer service at the point of sale and through customer service processes, focusing on speed and a compelling customer experience. You will greet customers, operate cash registers, scan items, and handle payments while maintaining Kohl’s brand standards.

Responsibilities include meeting goals, supporting inventory accuracy, and assisting with training and daily service processes.