Customer-Focused Retail Associate

Goodwill Southern Los Angeles County; Los Angeles (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Bilingual a plus

Job summary

Goodwill Southern Los Angeles County seeks a Store Associate to support daily retail operations under the Store Manager or Assistant Manager. You will assist customers, stock shelves, and handle purchases with accuracy while maintaining a clean, safe store environment.

The role emphasizes courteous customer service, ability to work in a fast-paced setting, and readiness to perform various store duties including ringing up sales and assisting with receiving merchandise.

Qualifications

• Ability to read, write, and understand simple instructions.
• Basic mathematical skills.

Responsibilities

• Assist customers.
• Stock and rotate merchandise.
• Run the cash register as assigned.
• Ensure accurate transactions and follow check/card procedures.
• Report safety hazards to management.
• Keep store clean and safe, including floor maintenance.
• Assist in receiving and processing merchandise.
• Provide courteous customer service.
• Cross-train for other retail functions as needed.
• Answer telephone politely.
• Attend store and departmental meetings.
• Perform other duties as assigned.

Skills

Fluent English

Customer service

Cash handling

Phone handling

Teamwork

Attention to detail

Bilingual (nice to have)

Education

Reading/Writing basic instructions

Tools

Cash register

Calculator / 10-key

Job description

Goodwill Southern Los Angeles County seeks a Store Associate to support daily retail operations under the Store Manager or Assistant Manager. You will assist customers, stock shelves, and handle purchases with accuracy while maintaining a clean, safe store environment.

The role emphasizes courteous customer service, ability to work in a fast-paced setting, and readiness to perform various store duties including ringing up sales and assisting with receiving merchandise.