Retail Associate: Create Positive Customer Experiences

Goodwill of Southern California; Glendora (CA); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Discount at Goodwill Socal retail

Goodwill Perks: Dining/retail/theme-ps

Employee Assistance Program

Job summary

Goodwill Southern California is seeking Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you will create a welcoming and organized shopping and donation experience that keeps stores running efficiently and supports community programs.

You will provide excellent service, operate cash registers, process transactions, and handle donations with care.

Qualifications

• Must be able to read, speak, and write basic English.
• Retail or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• Strong commitment to Goodwill's mission and RISE values (Respect, Integrity, Service, Excellence).

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Cash handling

POS systems

Customer service

Team player

English skills

Tools

Point-of-sale software

Job description

Goodwill Southern California is seeking Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you will create a welcoming and organized shopping and donation experience that keeps stores running efficiently and supports community programs.

You will provide excellent service, operate cash registers, process transactions, and handle donations with care.