Retail Associate — Serve Customers & Uplift Communities

Goodwill Southern California; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Discount at Goodwill Socal stores

Goodwill Perks: discounts on dining,  

Employee Assistance Program

Job summary

Goodwill Southern California is seeking Retail Associates to support its mission of Transforming Lives Through the Power of Work. You will help create a welcoming shopping and donation experience while keeping stores organized and efficient.

The role involves cashier duties, merchandise sorting, and assisting daily store operations, with flexible shifts including evenings, weekends, and holidays. A focus on teamwork and alignment with RISE values is essential.

Qualifications

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• Strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

POS system

English reading/writing

Team player

Tools

POS software

Computer basics

Job description

Goodwill Southern California is seeking Retail Associates to support its mission of Transforming Lives Through the Power of Work. You will help create a welcoming shopping and donation experience while keeping stores organized and efficient.

The role involves cashier duties, merchandise sorting, and assisting daily store operations, with flexible shifts including evenings, weekends, and holidays. A focus on teamwork and alignment with RISE values is essential.