Receptionist - State Farm Agent Team Member

Sethcrow; Liberty (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Seth Crow - State Farm Agent is seeking a Receptionist - Team Member to support daily front-desk operations and customer interactions. You will greet clients, manage administrative tasks, and assist with customer records.

This role offers learning opportunities in the insurance industry and active collaboration with a supportive team. The position emphasizes strong communication, organizational abilities, and a willingness to engage in sales conversations while maintaining high service standards

Qualifications

• Experience in receptionist or customer service roles preferred.
• Strong communication and interpersonal skills.
• Able to multitask and stay organized.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.
• Willing to obtain Property/Casualty license.

Responsibilities

• Greet customers in person and over the phone and direct to the appropriate team members.
• Manage daily deposits, mail, voicemails, and other administrative tasks.
• Assist with customer service inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.

Skills

Customer service

Communication

Interpersonal skills

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

Role Description

Seth Crow - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage the daily bank deposit, incoming mail, voicemails and other administrative tasks.
• Assist in handling incoming customer service inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.

Qualifications

• Previous experience in a receptionist or customer service role preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Willing to obtain Property/Casualty insurance license.