Customer-Focused Project Closeout & Billing Coordinator

Allied Roofing Partners; United States; Remote; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Supportive team environment

Job summary

Heritage Builders seeks a highly organized Administrative Coordinator to support daily operations, closing jobs, invoicing, and customer follow-up. You will coordinate schedules, maintain records, and ensure smooth billing through final closeout.

The role requires strong MS Office and CRM skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, remote-friendly environment across US time zones.

Qualifications

• Experience in customer service, project coordination, or admin support.
• Strong organizational and time management abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite.
• Experience with invoicing, billing, and CRM systems.
• High attention to detail and problem-solving skills.
• Must have high‑speed internet access and work in EST/CST time zones.

Responsibilities

• Close completed jobs accurately and efficiently.
• Prepare and process customer invoices promptly.
• Follow up with customers on completed work and outstanding items.
• Coordinate schedules, documentation, and communication between customers and teams.
• Maintain accurate project records in company databases.
• Track job status and ensure all required paperwork is completed before closeout.
• Assist with collections by following up on outstanding invoices.
• Address customer questions professionally and promptly.
• Communicate project updates to customers and stakeholders.
• Support office operations and administrative tasks as assigned.

Skills

Customer service

Project coordination

Administrative support

Organizational skills

Written & verbal communication

Multitasking

MS Office

Invoicing & billing

CRM systems

Attention to detail

Problem-solving

Reliable internet

Time zone awareness

Tools

Microsoft Office Suite

CRM systems

Job description

Heritage Builders seeks a highly organized Administrative Coordinator to support daily operations, closing jobs, invoicing, and customer follow-up. You will coordinate schedules, maintain records, and ensure smooth billing through final closeout.

The role requires strong MS Office and CRM skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, remote-friendly environment across US time zones.