Customer-Focused Personal Banker: Growth & Solutions

PNC Financial Services Group, Inc.; Waukesha (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & dental coverage

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Waukesha, WI to deepen the branch customer base and deliver proactive sales and service. You will identify financial solutions and collaborate with ecosystem partners to grow customers' share of wallet.

The role emphasizes customer loyalty, risk management, and a strong customer experience through in-branch interactions, appointments, and lobby engagement. No visa sponsorship is offered.

Qualifications

• Associates degree or equivalent preferred; 3+ years related experience.
• Ability to manage customer relationships and sales process.
• Comfort with using digital tools to assist customers.
• Strong communication and problem-solving skills.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Grow customer share of wallet by presenting PNC solutions.
• Deliver a full PNC conversation to identify appropriate solutions.
• Educate customers on managing finances with technology and tools.
• Manage risk and adhere to policies.

Skills

Accountability

Customer Service

Identifying Opportunities

Digital Awareness

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Waukesha, WI to deepen the branch customer base and deliver proactive sales and service. You will identify financial solutions and collaborate with ecosystem partners to grow customers' share of wallet.

The role emphasizes customer loyalty, risk management, and a strong customer experience through in-branch interactions, appointments, and lobby engagement. No visa sponsorship is offered.