Customer-Focused IT Solutions Engineer

Cinter Career; Livonia (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Japanese IT Company in Livonia, MI is seeking a Sales Engineer to develop and maintain customer relationships, identify IT challenges, and propose comprehensive solutions. The role involves coordinating with internal engineers and external partners to deliver projects end-to-end.

You will prepare proposals, presentations, and demonstrations, and communicate business value to clients. English is required, Japanese preferred, with opportunities to expand business through proactive problem-solving.

Qualifications

• Experience in System Integration, Project Management, or related IT fields.
• Ability to understand customer requirements and provide effective IT solutions.
• Strong customer communication and relationship-building skills.
• Team-oriented mindset with collaboration skills.
• Motivation to learn new technologies and take on challenges.

Responsibilities

• Develop and maintain relationships with customers through regular meetings and visits.
• Identify customers' business challenges and propose IT solutions.
• Create solution strategies based on experience in System Integration, Network Integration, or Project Management.
• Collaborate with vendors to design the best solutions for customers.
• Prepare proposals, presentations, and demonstrations tailored to customer needs.
• Present products and services directly to customers and communicate their business value.
• Negotiate pricing, contract terms, and service agreements.
• Coordinate system implementation and network infrastructure projects with internal engineers and external partners.
• Monitor project schedules and ensure smooth project execution.
• Support troubleshooting activities by working closely with customers, engineers, and partners.
• Maintain strong relationships with customers and partner companies.

Skills

System Integration

Project Management

Customer communication

Team collaboration

Learning mindset

Tools

Word

Excel

PowerPoint

IT infrastructure knowledge

Cloud technologies

Job description

Japanese IT Company in Livonia, MI is seeking a Sales Engineer to develop and maintain customer relationships, identify IT challenges, and propose comprehensive solutions. The role involves coordinating with internal engineers and external partners to deliver projects end-to-end.

You will prepare proposals, presentations, and demonstrations, and communicate business value to clients. English is required, Japanese preferred, with opportunities to expand business through proactive problem-solving.