Sales Engineer (English & Japanese-Bilingual preferred)

Cinter Career; Livonia (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Japanese IT Company in Livonia, MI is seeking a Sales Engineer to develop and maintain customer relationships, identify IT challenges, and propose comprehensive solutions. The role involves coordinating with internal engineers and external partners to deliver projects end-to-end.

You will prepare proposals, presentations, and demonstrations, and communicate business value to clients. English is required, Japanese preferred, with opportunities to expand business through proactive problem-solving.

Qualifications

• Experience in System Integration, Project Management, or related IT fields.
• Ability to understand customer requirements and provide effective IT solutions.
• Strong customer communication and relationship-building skills.
• Team-oriented mindset with collaboration skills.
• Motivation to learn new technologies and take on challenges.

Responsibilities

• Develop and maintain relationships with customers through regular meetings and visits.
• Identify customers' business challenges and propose IT solutions.
• Create solution strategies based on experience in System Integration, Network Integration, or Project Management.
• Collaborate with vendors to design the best solutions for customers.
• Prepare proposals, presentations, and demonstrations tailored to customer needs.
• Present products and services directly to customers and communicate their business value.
• Negotiate pricing, contract terms, and service agreements.
• Coordinate system implementation and network infrastructure projects with internal engineers and external partners.
• Monitor project schedules and ensure smooth project execution.
• Support troubleshooting activities by working closely with customers, engineers, and partners.
• Maintain strong relationships with customers and partner companies.

Skills

System Integration

Project Management

Customer communication

Team collaboration

Learning mindset

Tools

Word

Excel

PowerPoint

IT infrastructure knowledge

Cloud technologies

Job description

Job Details:
Job Title: Sales Engineer
Client: Japanese: Japanese IT Company
Working Location:Livonia,MI
Employment Type: Full-time
Language: English (Japanese preferred)

What will you do:

Before Contract

• Develop and maintain relationships with new and existing customers through regular meetings and visits.
• Identify customers' business challenges and propose appropriate IT solutions.
• Create solution strategies based on experience in System Integration, Network Integration, or Project Management.
• Collaborate with application, network, server, and security vendors to design the best solutions for customers.
• Prepare proposals, presentations, and demonstrations tailored to customer needs.
• Present products and services directly to customers and communicate their business value.
• Negotiate pricing, contract terms, and service agreements.

After Contract

• Prepare and manage sales-related documentation to complete contracts.
• Coordinate system implementation and network infrastructure projects with internal engineers and external partners.
• Monitor project schedules and ensure smooth project execution.
• Support troubleshooting activities by working closely with customers, engineers, and business partners.
• Maintain strong relationships with customers and partner companies.

Other Responsibilities

• Manage and update customer information using internal systems.
• Report sales activities and project status to supervisors regularly.
• Conduct market research and identify new business opportunities with colleagues.
• Contribute to customer business growth through continuous learning and proactive problem-solving.

Required Qualifications & Skills:

Business Skills

• Experience in System Integration, Project Management, or related IT fields.
• Ability to understand customer requirements and provide effective IT solutions.
• Strong customer communication and relationship-building skills.
• Ability to identify business challenges and develop solution strategies.
• Team-oriented mindset with excellent collaboration skills.
• Strong motivation to learn new technologies and take on new challenges.

IT Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of IT infrastructure such as Network, Router, Server, Security, and Cloud technologies.
• Or programming knowledge in languages such as C, Java, R, Python, or similar.

Preferred Qualifications

• Project Management experience with direct stakeholder communication and coordination.
• Experience developing marketing strategies and business development initiatives.
• Experience managing cross-functional teams, vendors, and customer-facing projects.

Essential Functions

• Collaboration skills with colleagues, business partners and our customers.
• Strong will to improve your skills, try new challenges and contribute to expanding customer’s business.