Customer-Focused Insurance Services Associate

AAA Auto Club Enterprises; Corona (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and視

401(k) with company match and Pension

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is hiring a customer service professional to provide insurance service and clerical support to our insurance agents and members in branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies.

Comprehensive training is provided; starting pay is $21.63–$23.79 per hour with eligibility for incentive programs based on performance. The company offers competitive benefits and supports career development.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience.
• Proficient in Microsoft Office software products.
• Bilingual English/Spanish preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Bilingual English/Spanish

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises is hiring a customer service professional to provide insurance service and clerical support to our insurance agents and members in branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies.

Comprehensive training is provided; starting pay is $21.63–$23.79 per hour with eligibility for incentive programs based on performance. The company offers competitive benefits and supports career development.