Customer-Focused Fulfillment Specialist

Lowe's Companies, Inc.; Edmond (OK); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Lowe’s is hiring at Edmond, OK for a warehouse associate role focusing on picking, staging, and fulfilling customer orders with accuracy and safety. You will use the Orders App, validate orders, and escalate issues to ensure on-time delivery.

You will operate powered equipment and maintain SIMS compliance while supporting inventory accuracy and teamwork. We seek reliable responders with basic computer skills, comfort with retail tech, and the ability to work in a fast-paced environment, with

Qualifications

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is hiring at Edmond, OK for a warehouse associate role focusing on picking, staging, and fulfilling customer orders with accuracy and safety. You will use the Orders App, validate orders, and escalate issues to ensure on-time delivery.

You will operate powered equipment and maintain SIMS compliance while supporting inventory accuracy and teamwork. We seek reliable responders with basic computer skills, comfort with retail tech, and the ability to work in a fast-paced environment, with