Customer-Focused Field Security Supervisor

Harvard Protection Services; New York (NY); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services is seeking a Site Supervisor in New York to lead daily security operations for multiple client accounts. You will supervise security personnel, ensure contract compliance, coordinate scheduling, and respond to emergencies while maintaining high customer service standards.

The role requires 1–3+ years in civilian law enforcement or private security, plus a valid security officer license.

Qualifications

• License as a security officer required or able to obtain quickly.
• 1–3+ years civilian law enforcement or security experience.
• 2–4+ years military experience preferred.

Responsibilities

• Provide professional customer-focused security and life safety services.
• Lead, supervise, coach, and mentor security personnel.
• Coordinate scheduling, overtime, and incident reporting.
• Prepare weekly, bi-weekly, and monthly manager reports.
• Respond to emergencies and follow established procedures.
• Maintain accurate timekeeping and staffing records.
• Assist in investigations and equipment procurement as needed.

Skills

Leadership

Interpersonal communication

Time management

Customer service

MS Office

Education

Security officer license (state or municipal)

Tools

Microsoft Office

Job description

Harvard Protection Services is seeking a Site Supervisor in New York to lead daily security operations for multiple client accounts. You will supervise security personnel, ensure contract compliance, coordinate scheduling, and respond to emergencies while maintaining high customer service standards.

The role requires 1–3+ years in civilian law enforcement or private security, plus a valid security officer license.