Customer-Focused Cashier & Stock Associate — Growth & Benefits

Do it Best; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Varies by location

Locally owned and operated

Career advancement opportunities

Employee discounts

401(k)

Job summary

Waters Hardware- Garnett is hiring a cashier to operate a checkout counter and assist customers with inquiries, ensuring a high standard of service at the front end. You will be the first impression for customers and play a key role in a smooth shopping experience.

Responsibilities include greeting customers, answering questions, handling transactions, and maintaining store policies and promotions while supporting team members and upholding safety standards.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Waters Hardware- Garnett.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Skills

Customer service

Team player

Cash register skills

Product knowledge

Tools

POS system

Job description

Waters Hardware- Garnett is hiring a cashier to operate a checkout counter and assist customers with inquiries, ensuring a high standard of service at the front end. You will be the first impression for customers and play a key role in a smooth shopping experience.

Responsibilities include greeting customers, answering questions, handling transactions, and maintaining store policies and promotions while supporting team members and upholding safety standards.