Full-Time Front-End Cashier & Customer Advocate

Waters Hardware; Deadwood (SD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee discounts

Locally owned and operated

Career advancement opportunities

Job summary

Waters Hardware in Deadwood, SD seeks a couple of full-time cashiers to operate a checkout counter, assist customers, and answer questions about merchandise. You’ll be a frontline representative, welcoming customers and guiding them through the shopping experience with professionalism and a friendly demeanor.

Responsibilities include maintaining a clean front end, processing transactions, handling returns, and promoting loyalty programs.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Waters Hardware.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Skills

Customer service

Team player

Cash handling

Communication

Multi-tasking

Tools

POS system

MS Word

PowerPoint

Job description

Waters Hardware in Deadwood, SD seeks a couple of full-time cashiers to operate a checkout counter, assist customers, and answer questions about merchandise. You’ll be a frontline representative, welcoming customers and guiding them through the shopping experience with professionalism and a friendly demeanor.

Responsibilities include maintaining a clean front end, processing transactions, handling returns, and promoting loyalty programs.