Customer-First Cashier & Front-End Specialist

Waters Hardware; Deadwood (SD); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Employee discounts

Career advancement opportunities

401(k)

Job summary

Waters Hardware in Deadwood, SD is seeking friendly cashiers to operate the checkout counter and assist customers with inquiries, ensuring an outstanding service experience aligned with store values.

Responsibilities include greeting customers, answering questions about merchandise, processing transactions at the POS, and maintaining a clean, organized front end. Weekend/holiday availability is expected.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• General understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Waters Hardware.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.

Skills

Customer service

Team player

Cash handling

Multi-tasking

Communication

Attention to detail

Tools

POS system

Job description

Waters Hardware in Deadwood, SD is seeking friendly cashiers to operate the checkout counter and assist customers with inquiries, ensuring an outstanding service experience aligned with store values.

Responsibilities include greeting customers, answering questions about merchandise, processing transactions at the POS, and maintaining a clean, organized front end. Weekend/holiday availability is expected.