Customer-Focused Cashier & Front-End Specialist

Whole Foods Market; Mount Pleasant (SC); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in Mount Pleasant, SC is seeking a reliable Cashier/Customer Service Team Member to assist customers at checkout, ring up items, bag groceries, and support the customer service desk. You will help maintain attractive displays and uphold the store's quality standards.

The role requires friendly, courteous service, basic math skills, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Patience in dealing with customers and Team Members.
• Proficiency with the Cashier Code Book and PLUs.
• Strong basic math skills.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• Strong attention to detail.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience in dealing with customers

Cashier Code Book & PLUs

Basic math

Communication

Teamwork

Customer service standards

Following directions

Time management

Passion for natural foods

Strong work ethic

Quality goals

Attention to detail

Education

Job description

Whole Foods Market in Mount Pleasant, SC is seeking a reliable Cashier/Customer Service Team Member to assist customers at checkout, ring up items, bag groceries, and support the customer service desk. You will help maintain attractive displays and uphold the store's quality standards.

The role requires friendly, courteous service, basic math skills, and the ability to work a flexible schedule including nights and weekends.