Customer-Focused Cashier: Fast, Accurate Checkout

Winco Foods; Gresham (OR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee stock ownership plan (ESOP)

Tuition assistance

Medical plans

Job summary

WinCo Foods is hiring a self-checkout attendant to provide friendly, efficient service at our 24/7 retail locations. You will process transactions at checkout, assist customers, and maintain accurate pricing and stock while following cash handling policies.

Candidates should be able to operate cash registers, scanners, and scales, and perform safety-minded customer interactions in a fast-paced environment. This role may involve SCO lanes or customer service duties.

Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
• Engages in suggestive selling and other sales techniques.
• Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds. As well as understands and adheres to all Cash Handling and Lane Accountability policies and procedures.
• Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
• Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
• Stocks, prices and rotates merchandise.
• May be assigned to a multi station self-checkout lane as needed.
• May be assigned to the customer service counter as needed.
• Performs other duties as assigned or needed.
• Follows all state and federal laws concerning the sale of any restricted or regulated items (i.e. tobacco, alcohol)
• Adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures.
• Regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards.
• Initiates and engages contact with customers as they process their transactions.
• Responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions.
• Monitors multiple simultaneous transactions and verifies payment in fast paced setting.
• Actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage.
• Maintains a high level of awareness of the self-checkout area and customers; anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket, etc.
• Prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy.

Job description

WinCo Foods is hiring a self-checkout attendant to provide friendly, efficient service at our 24/7 retail locations. You will process transactions at checkout, assist customers, and maintain accurate pricing and stock while following cash handling policies.

Candidates should be able to operate cash registers, scanners, and scales, and perform safety-minded customer interactions in a fast-paced environment. This role may involve SCO lanes or customer service duties.