Customer Experience Cashier & Donations Associate

Goodwill-of-Central-and-Northern-Arizon; Kingman (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Life insurance

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is hiring a store team member to lead an excellent customer and brand experience while promoting sales. You will operate registers, process payments, and assist with donations at POS.

You'll maintain the sales floor, stock merchandise, greet customers, and support opening/closing procedures. The role emphasizes dependable attendance and adherence to Goodwill's core values of Trust, Collaboration, Engagement, Ownership, and Innovation.

Qualifications

• High School education or equivalent experience.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.

Skills

Customer service

Cash handling

Math

English proficiency

Education

High School diploma

Job description

Goodwill of Central and Northern Arizona is hiring a store team member to lead an excellent customer and brand experience while promoting sales. You will operate registers, process payments, and assist with donations at POS.

You'll maintain the sales floor, stock merchandise, greet customers, and support opening/closing procedures. The role emphasizes dependable attendance and adherence to Goodwill's core values of Trust, Collaboration, Engagement, Ownership, and Innovation.