Customer-Focused Cashier & Checkout Specialist

JCPenney; Roseville (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Term life insurance

Paid vacation and holidays

401(k) with company match

Employee discount

Job summary

JCPenney is seeking a dedicated Cashier to ensure a positive customer service and sales experience at the register. You will manage checkout flows, returns, and re-ticketing while supporting Omnichannel efforts and inventory recovery processes.

You will actively engage customers, promote rewards and gift programs, and maintain performance aligned with shrink and safety guidelines. A strong team player with a proactive attitude will thrive in this role.

Qualifications

• Customer service and sales experience preferred.
• Ability to assist with credit, rewards and gift card programs.
• Strong communication and problem-solving skills required.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing.
• General Operations - Assists with Omnichannel efforts, recovery, put backs and inventory.
• Performance Standards - Supports shrink and safety initiatives and meets performance standards.

Skills

Customer service

Sales

Problem solving

Communication

Job description

JCPenney is seeking a dedicated Cashier to ensure a positive customer service and sales experience at the register. You will manage checkout flows, returns, and re-ticketing while supporting Omnichannel efforts and inventory recovery processes.

You will actively engage customers, promote rewards and gift programs, and maintain performance aligned with shrink and safety guidelines. A strong team player with a proactive attitude will thrive in this role.