Customer Care Teller: Build Relationships & Referrals

Fifth Third; Burkhardt (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Evansville, IN is seeking a CSR / Teller for a full-time role. You will deliver outstanding customer service, handle cash securely, and guide customers to suitable banking solutions while maintaining confidentiality.

Responsibilities include daily office tasks, staying updated with bank policies, and referring customers for consultative discussions with bankers, all while upholding our conduct codes and core values.

Qualifications

• High school diploma/GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public and adhere to dress code guidelines.
• Demonstrated initiative and sound judgment in problem resolution.
• Knowledge of retail banking policies and procedures.
• Commitment to core values and accountability.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships with customers and guide them to meet financial needs.
• Provide timely follow-up to customer questions and issues.
• Maintain confidentiality and professionalism in all interactions.
• Perform daily office responsibilities and coordinate with platform team to keep operations running smoothly.
• Refer customers to bankers and business partners for consultative discussions.
• Adhere to bank policies and code of conduct.

Skills

Cash handling

Public interaction

Initiative

Judgment

Customer service

Flexible scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Evansville, IN is seeking a CSR / Teller for a full-time role. You will deliver outstanding customer service, handle cash securely, and guide customers to suitable banking solutions while maintaining confidentiality.

Responsibilities include daily office tasks, staying updated with bank policies, and referring customers for consultative discussions with bankers, all while upholding our conduct codes and core values.