Customer-Focused Banking Teller

Associated Bank, NA; Ashland (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Employee stock purchase plan

Diversity-focused Colleague Resource G

Job summary

Associated Bank is hiring a Teller to provide exceptional service and support to customer interactions at the branch. In this front-line role, you will process transactions, identify client needs, and promote financial solutions while growing your banking knowledge.

You will contribute to a team-oriented environment and help educate customers on digital tools, supporting daily branch operations and ensuring accurate service across multiple locations.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Process customer transactions accurately and efficiently.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Assist with daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Educate customers on digital and self-service banking tools.
• Collaborate with teammates across branches for seamless service.

Skills

Customer service

Cash handling

Team collaboration

Education

High school diploma or equivalent

Job description

Associated Bank is hiring a Teller to provide exceptional service and support to customer interactions at the branch. In this front-line role, you will process transactions, identify client needs, and promote financial solutions while growing your banking knowledge.

You will contribute to a team-oriented environment and help educate customers on digital tools, supporting daily branch operations and ensuring accurate service across multiple locations.