Customer-Driven Banking Teller

Associated Bank; Whitefish Bay (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused Colleague Resource  

Competitive salaries with development

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Job summary

Associated Bank is seeking a Teller to provide exceptional service and support during customer interactions. In this front-line role, you will process transactions accurately, identify customer needs, and promote financial solutions that help clients achieve their goals.

You will grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact, with opportunities to develop and advance within the bank.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Financial services

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide exceptional service and support during customer interactions. In this front-line role, you will process transactions accurately, identify customer needs, and promote financial solutions that help clients achieve their goals.

You will grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact, with opportunities to develop and advance within the bank.