Customer-Focused Banker: Tech-Savvy & Service Champion

Next Frontier Capital; Wayne (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase in Wayne, PA is seeking an Associate Banker to deliver warm, attentive service and help clients reach their financial goals. You will greet customers, open accounts, and guide them through Chase's digital tools to enhance their everyday banking.

This role emphasizes building trusted relationships, teamwork, and compliance with banking regulations. You will contribute to branch success by explaining products and resolving issues with care and clarity.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to learn products, services, and procedures.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital tools (mobile app, ATMs).
• Build relationships and share product knowledge with clients and team.
• Handle branch operations and cash devices following policies.

Skills

Client relations

Communication

Problem solving

Teamwork

Tech-savvy

Regulatory compliance

Education

High school diploma or GED

Job description

Chase in Wayne, PA is seeking an Associate Banker to deliver warm, attentive service and help clients reach their financial goals. You will greet customers, open accounts, and guide them through Chase's digital tools to enhance their everyday banking.

This role emphasizes building trusted relationships, teamwork, and compliance with banking regulations. You will contribute to branch success by explaining products and resolving issues with care and clarity.