Customer-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver tailored banking solutions at the branch. You will represent the Chase brand with hospitality, use digital tools, and support clients in achieving their financial goals.

In this role you will open new accounts, service existing ones, guide customers through mobile and online banking, and work with branch teammates to ensure a seamless client experience. High school diploma required.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing accounts while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning agility

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver tailored banking solutions at the branch. You will represent the Chase brand with hospitality, use digital tools, and support clients in achieving their financial goals.

In this role you will open new accounts, service existing ones, guide customers through mobile and online banking, and work with branch teammates to ensure a seamless client experience. High school diploma required.