Bank Teller & Customer Solutions Associate

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) match

ESOP

Medical insurance

Dental insurance

Vision insurance

Cancer insurance

Accident insurance

FSAs

HSA

Stock Purchase Plan

Employee Assistance Program

Job summary

Stock Yards Bancorp, Inc. (SYB) in Kentucky seeks a Service Associate I to support our Retail team.

You will perform face-to-face teller transactions, promote bank products, and provide exceptional service to customers across branches in Louisville and surrounding markets. The role involves processing deposits and withdrawals, balancing cash drawers, and collaborating with teammates to ensure accurate, compliant daily operations while maintaining a professional appearance and strong

Qualifications

• High school diploma or GED required.
• Customer contact and cash handling experience required.

Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Skills

Communication

Professionalism

Teamwork

Math skills

PC proficiency

Education

HS Diploma or GED

Job description

Stock Yards Bancorp, Inc. (SYB) in Kentucky seeks a Service Associate I to support our Retail team.

You will perform face-to-face teller transactions, promote bank products, and provide exceptional service to customers across branches in Louisville and surrounding markets. The role involves processing deposits and withdrawals, balancing cash drawers, and collaborating with teammates to ensure accurate, compliant daily operations while maintaining a professional appearance and strong