Customer-Focused Bank Teller | Service & Transactions

Bank of Hope; Suwanee (GA); On-site; USD 26,491 - 27,813; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope in Suwanee, GA is seeking a Bank Teller to deliver efficient, accurate, and courteous service while assisting customers with their banking needs. The role reports to the Operations/Branch Manager and emphasizes daily transaction processing and compliance.

The Teller will handle deposits, withdrawals, check cashing, loan payments, and money orders, maintain a balanced cash drawer, and identify opportunities to educate customers on bank products while supporting branch operations and

Qualifications

• High school diploma required.
• Experience in retail sales or customer service is a plus.
• Fluent spoken and written English; Korean preferred.

Responsibilities

• Deliver welcoming, courteous service and address customer needs promptly.
• Process deposits, withdrawals, check cashing, loan payments, and money orders accurately.
• Balance cash drawer and maintain confidentiality of transactions.
• Educate customers on bank products and refer to team members as needed.
• Support branch operations and assist with audits and administrative tasks.
• Identify opportunities to deepen customer relationships through cross-selling.

Skills

Customer service

Communication skills

Multi-tasking

English proficiency

Korean language preferred

Education

High School Diploma

Job description

Bank of Hope in Suwanee, GA is seeking a Bank Teller to deliver efficient, accurate, and courteous service while assisting customers with their banking needs. The role reports to the Operations/Branch Manager and emphasizes daily transaction processing and compliance.

The Teller will handle deposits, withdrawals, check cashing, loan payments, and money orders, maintain a balanced cash drawer, and identify opportunities to educate customers on bank products while supporting branch operations and