Customer-Focused Automotive Service Advisor | Growth & Benefits

Woody Folsom CDJR Vidalia; Vidalia (GA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Career development

Employee discounts

Friendly work environment

Job summary

Woody Folsom CDJR Vidalia is seeking an Automotive Service Advisor to be the primary contact between customers and the service department in Vidalia, GA. You will coordinate service appointments, provide accurate estimates, and ensure clear communication between technicians and clients.

Responsibilities include greeting customers, explaining service needs, managing records, following up after service, and promoting additional maintenance when appropriate.

Qualifications

• Must have strong communication and interpersonal skills.
• Familiarity with service scheduling software and automotive terminology.
• A valid driver’s license is required.

Responsibilities

• Greet customers promptly and courteously, understanding their service needs.
• Explain vehicle service and repair work with cost estimates and timelines.
• Schedule service appointments and manage workflow for efficiency.
• Communicate with technicians to relay customer concerns and updates.
• Maintain accurate customer records and service documentation.
• Follow up with customers after service to ensure satisfaction.
• Promote maintenance services and products as appropriate.

Skills

Communication skills

Interpersonal skills

Computer literacy

Scheduling software

Driver's license

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Woody Folsom CDJR Vidalia is seeking an Automotive Service Advisor to be the primary contact between customers and the service department in Vidalia, GA. You will coordinate service appointments, provide accurate estimates, and ensure clear communication between technicians and clients.

Responsibilities include greeting customers, explaining service needs, managing records, following up after service, and promoting additional maintenance when appropriate.