Customer-Focused Auto Parts Counter Specialist

USA GPC Genuine Parts Company; Kodiak (AK); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Outstanding health benefits

401K

Job summary

GPC Genuine Parts Company, operating under the NAPA brand, seeks a Counter Sales associate to be the welcoming face of our retail store and assist customers with auto parts at the counter or over the phone. You’ll rely on parts knowledge and teamwork to solve questions and provide excellent service.

The role emphasizes customer-focused, high-energy interactions in a fast-paced environment, with opportunities to learn more about automotive parts and grow within the company.

Qualifications

• Knowledge of automotive parts and accessories is essential.
• Excellent verbal and written communication skills.
• Willingness to learn all things auto parts and grow with the team.

Responsibilities

• Provide auto parts answers and solutions at the counter or over the phone.
• Assist other team members with customer questions using parts knowledge.
• Deliver outstanding customer care and interactions in the store.
• Engage with customers to ensure a positive shopping experience using a catalog system.

Skills

Automotive parts knowledge

Customer service

Communication skills

Willingness to learn

Valid Driver’s License

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging systems

Inventory management systems

Job description

GPC Genuine Parts Company, operating under the NAPA brand, seeks a Counter Sales associate to be the welcoming face of our retail store and assist customers with auto parts at the counter or over the phone. You’ll rely on parts knowledge and teamwork to solve questions and provide excellent service.

The role emphasizes customer-focused, high-energy interactions in a fast-paced environment, with opportunities to learn more about automotive parts and grow within the company.