Customer-Focused Auto Parts Counter Pro

Genuine Parts Company; College (AK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Career advancement opportunities

Job summary

Genuine Parts Company, operating under the NAPA brand, is seeking a Counter Sales associate to greet customers, provide auto parts guidance, and support in-store service. You’ll use your parts knowledge to assist customers and team members, delivering a friendly and efficient shopping experience.

The role emphasizes resolving questions, learning about automotive parts, and contributing to a positive, high-energy store environment with focus on customer satisfaction.

Qualifications

• Background in customer-facing retail or automotive parts is preferred.
• Willingness to learn all things auto parts.
• Excellent verbal and written communication skills.
• Love fast-paced retail environments and teamwork.

Responsibilities

• Provide auto parts answers for retail and wholesale customers in person or over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Provide outstanding customer care and interactions in the store.
• Bring customer focus and high energy to a fast-paced environment.
• Greet customers and engage to ensure a positive experience."

Skills

Customer service

Retail sales

Automotive parts knowledge

Communication skills

Education

High School Diploma or GED

Tools

Cash register

Cataloging systems

Inventory management systems

Job description

Genuine Parts Company, operating under the NAPA brand, is seeking a Counter Sales associate to greet customers, provide auto parts guidance, and support in-store service. You’ll use your parts knowledge to assist customers and team members, delivering a friendly and efficient shopping experience.

The role emphasizes resolving questions, learning about automotive parts, and contributing to a positive, high-energy store environment with focus on customer satisfaction.