Customer-Focused Administrative Specialist (Flexible Hours)

NFM; The Colony (TX); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Same day pay

Competitive pay increases

Health, dental, vision insurance

Paid holidays

Staff discount

Tuition reimbursement

Résumé du poste

Nebraska Furniture Mart (NFM) is hiring a friendly, computer-savvy customer service representative to assist customers with processing NFM pick-up orders. You will be the last point of contact for customers in the store, greeting them, gathering information, and guiding them to order loading.

The role requires a positive attitude, data entry accuracy, and availability for night, weekend, or early morning shifts as needed. NFM is an Equal Opportunity Employer.

Qualifications

• High school diploma or GED preferred.
• 3-6 months customer contact/clerical or office related experience preferred.
• Ability to enter data quickly and accurately.
• Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn’t limited to, criminal background check.

Responsabilités

• Greet: Ensure all customers are greeted promptly as they arrive.
• Direct: Collect accurate information and direct customers for order loading.
• Confirm: Check that the sales orders are finalized and filed accurately.
• Support: Work past-due reports, track and document order changes.
• Serve: Resolve customer problems face-to-face.

Connaissances

Customer service

Data entry

MS Office

Phone etiquette

Time management

Formation

High school diploma

Outils

MS Office

Outlook

Excel

Description du poste

Nebraska Furniture Mart (NFM) is hiring a friendly, computer-savvy customer service representative to assist customers with processing NFM pick-up orders. You will be the last point of contact for customers in the store, greeting them, gathering information, and guiding them to order loading.

The role requires a positive attitude, data entry accuracy, and availability for night, weekend, or early morning shifts as needed. NFM is an Equal Opportunity Employer.