Administrative Specialist - CPU

NFM; The Colony (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Same day pay

Competitive pay increases

Health, dental, vision insurance

Paid holidays

Staff discount

Tuition reimbursement

Job summary

Nebraska Furniture Mart (NFM) is hiring a friendly, computer-savvy customer service representative to assist customers with processing NFM pick-up orders. You will be the last point of contact for customers in the store, greeting them, gathering information, and guiding them to order loading.

The role requires a positive attitude, data entry accuracy, and availability for night, weekend, or early morning shifts as needed. NFM is an Equal Opportunity Employer.

Qualifications

• High school diploma or GED preferred.
• 3-6 months customer contact/clerical or office related experience preferred.
• Ability to enter data quickly and accurately.
• Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn’t limited to, criminal background check.

Responsibilities

• Greet: Ensure all customers are greeted promptly as they arrive.
• Direct: Collect accurate information and direct customers for order loading.
• Confirm: Check that the sales orders are finalized and filed accurately.
• Support: Work past-due reports, track and document order changes.
• Serve: Resolve customer problems face-to-face.

Skills

Customer service

Data entry

MS Office

Phone etiquette

Time management

Education

High school diploma

Tools

MS Office

Outlook

Excel

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $18.01 - 21.88 Hourly

Job Description: Your Piece of the Puzzle

Do you tend to leave a lasting impression on people? If so, we are looking for a friendly, computer savvy representative to join our office! You will be one the last people our customers come in contact with. Your job will be to assist the customer in processing their NFM pick-up orders.

Job Duties: A Day in the Life

• Greet: Ensure all customers are greeted promptly as they arrive
• Direct: Collect accurate information and direct customers for order loading
• Confirm:Check that the sales orders are finalized and filed accurately
• Support: Work past-due reports, track and document order changes
• Serve: Resolve customer problems face-to-face

Qualifications: Can You Check These Boxes?

• Positive, upbeat attitude
• High school diploma or GED preferred
• 3-6 months customer contact/clerical or office related experience preferred
• Ability to enter data quickly and accurately
• Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer