Customer-First Teller: Fast-Paced Banking & Growth

Central Bank; Holts Summit (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Central Bank in Holts Summit, MO is seeking a Teller to serve as the face and voice of the bank. You will handle daily transactions, maintain cash drawer accuracy, and identify customer needs to offer appropriate banking solutions.

The role emphasizes relationship-building, compliance with policies, and professional communication to ensure customer wellbeing and trust in our financial services. Join a team focused on growth and service.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
• Actively listen to customers and always communicate positively and professionally.
• Identify customer needs and recommend bank products and services that are customer‑focused and solution‑oriented.
• Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de‑escalate customer concerns or complaints by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Job description

Central Bank in Holts Summit, MO is seeking a Teller to serve as the face and voice of the bank. You will handle daily transactions, maintain cash drawer accuracy, and identify customer needs to offer appropriate banking solutions.

The role emphasizes relationship-building, compliance with policies, and professional communication to ensure customer wellbeing and trust in our financial services. Join a team focused on growth and service.