Customer-First Teller | Drive Transactions & Relationships

First Interstate; Madras (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO and paid holidays

Child care assistance program

Exercise reimbursement

Job summary

First Interstate Bank in Madras, Oregon is seeking a Teller to handle daily teller transactions in the lobby and drive-up, deliver outstanding client service, and build client relationships through cross-sell opportunities and referrals. The role requires accuracy, discretion, and strong communication skills.

This on-site position offers exposure to branch operations, adherence to security procedures, and opportunities to support a team focused on community banking.

Qualifications

• Strong mathematical aptitude and attention to detail.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and customer service orientation.
• Ability to handle confidential and sensitive information with discretion.

Responsibilities

• Process deposits, loan payments, cash checks, and money orders.
• Assist customers in person and by phone with account services.
• Identify cross-sell opportunities and refer clients to bankers.
• Record activities and referrals using 360View system.
• Prepare currency transactions and reports as required.
• Maintain cash drawer accuracy and security procedures.
• Assist with special requests like checks, currency exchange, or statements.
• Support team with ongoing training and cross-functional tasks.

Skills

Math aptitude

Communication skills

Interpersonal skills

Attention to detail

Discretion with information

Education

High School Diploma or GED

Tools

360View

Job description

First Interstate Bank in Madras, Oregon is seeking a Teller to handle daily teller transactions in the lobby and drive-up, deliver outstanding client service, and build client relationships through cross-sell opportunities and referrals. The role requires accuracy, discretion, and strong communication skills.

This on-site position offers exposure to branch operations, adherence to security procedures, and opportunities to support a team focused on community banking.